Privacy Policy

1. Introduction

CryoGene Global (“we”, “us”, or “our”) is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy describes how we collect, use, and safeguard personal and business information in connection with our coordination of transportation services for cryopreserved reproductive material.

2. Information We Collect

In the course of providing our services, we may collect the following types of information:

• Contact Information: Name, email address, phone number, clinic or institution name, and role.
• Shipment Information: Origin and destination facilities, type of reproductive material, transportation dates, and relevant documentation.
• Website Usage Data: IP address, browser type, pages visited, and referral sources, collected automatically through cookies and similar technologies.

3. How We Use Your Information

We use the collected information to:

• Coordinate and manage transportation shipments
• Communicate with origin and destination facilities regarding shipment logistics
• Provide quotations and respond to inquiries
• Maintain records required for regulatory compliance
• Improve our website and service offerings

4. Information Sharing

We do not sell or rent personal information to third parties. We may share information with authorized parties involved in the transportation process, including origin and destination facilities, courier services, customs authorities, and airline carriers, solely for the purpose of completing the agreed shipment. We may also disclose information when required by law or legal process.

5. Data Security

We implement appropriate technical and organizational measures to protect personal and shipment information against unauthorized access, loss, or disclosure. Access to sensitive information is restricted to authorized personnel who require it to perform their duties.

6. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings, though some features of the website may not function properly without them.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information provided below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact CryoGene Global through the contact form on our website or by email at [email protected].